Miami Open FAQ
Have questions about the Miami Open? 30 years of experience means we probably know the answer. If your question isn't answered below, contact our tennis travel experts.
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Where will my seats be located?
Where do we get our tennis tickets?
Do we have the same seats every day?
What if it rains?
What time is Rafa playing next year?
What is the weather like in Miami?
What is the clear bag policy?
Where will my seats be located?
Courtside packages include excellent Courtside seats located in the first ten rows of the baseline and baseline corner sections C and D. The sun will be behind you in the afternoon. Matches are also played on several other courts, where seating is available on a first-come, first-serve basis.
Where do we get our tennis tickets?
You will receive an instructional email about 2 weeks before the event on how to access your digital tickets.
Do we have the same seats every day?
You will be seated in different locations throughout your time at the Miami Open. Don’t worry, though—they’ll be a variety of the best possible locations in the level of seating you’ve chosen.
What if it rains?
Unfortunately, all courts at the Miami Open are at the mercy of the weather, and matches may be delayed due to rain. If matches are canceled due to weather or other reasons, seat privileges are lost for that day. No rain checks will be issued. Travel insurance is an option and our invoices are recognized by providers. However, we recommend being very thorough in your understanding of what they will and will not cover. Additionally, GSTT Trip Protection is available, which gives you the flexibility to cancel your trip for any reason up to two weeks before the event's start date. Check out the full details of our Trip Protection in our Booking Policy.
What time is Rafa playing next year?
Great question and one we receive often. The draw is only released a few days before the tournament, and the order of play is only published the evening before the match. So, if there’s a specific player you’d like to see, we can usually predict which tickets you’ll need to see him or her. However, we can't know the exact time and court until the day before the match.
What is the weather like in Miami?
The tournament site can get fairly breezy at times, but for the most part you can expect hot, humid, and sunny weather. Rain showers can pop up without much warning, so prepare accordingly.
What is the clear bag policy?
Hard Rock Stadium has instituted a safety policy for all stadiums that will make the security process more efficient and effective. The safety policy affects the type and size of bags that are permitted into the stadium — not the items that fans normally need to bring to a game or event. Guests may continue to carry pockets items such as keys, makeup, combs, phones, wallets and credit cards. See the full policy here.
Below are the stadium-approved bags fans may carry into the stadium:
- One bag that is clear plastic, vinyl or PVC and does not exceed 12” by 6” and 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
- In addition to one of the clear bags noted above, fans may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap.
- An exception will be made for medically necessary items after proper inspection at Gate E designated for this purpose.
- Diapers and wipes can be carried in a clear bag. Each member of a family, including children, will be able to carry and approved clear bag and a clutch purse, providing ample storage capacity.
