Madrid Open FAQ
Have questions about the Madrid Open? 30 years of experience means we probably know the answer. If your question isn't answered below, contact our tennis travel experts.
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Ticket FAQ's
Where will my seats be located?
Do we have the same seats every day?
What does my ticket include?
If I purchase a ticket to the main court, do I have access to the other courts?
Does my child need a ticket?
Tournament FAQ's
What if it rains?
What time is my favorite player playing next year?
What can I bring into the tournament?
When can I enter the tournament?
What time do matches start?
Is re-entry allowed?
Can I bring food to the tournament?
Where is the stadium and how do I get there?
Travel Package FAQ's
Is travel insurance available?
Is there hospitality access at the Madrid Open?
Where will my seats be located?
Topnotch Tennis Tours’ Madrid Open seats are located within six rows of the court in sections B20 and B14 of the main stadium, Manolo Santana Court.
Do we have the same seats every day?
You will be seated in different locations throughout your time at the Madrid Open. Don’t worry, though—they’ll be a variety of the best possible locations in our courtside sections.
What does my ticket include?
Your tickets will include a wonderful courtside seat.
If I purchase a ticket to the main court, do I have access to the other courts?
Yes, with your courtside ticket you get access to the Manolo Santana Stadium, Stadium 3 and the Tennis Garden
Does my child need a ticket?
Children under the age of three may enter for free as long as they do not occupy a seat.
What if it rains?
Fortunately, the Caja Mágica is protected from weather with retractable roofs. Outer courts will still be at the mercy of the weather, so some matches may be moved to the three main show courts or delayed.
What time is my favorite player playing next year?
Great question and one we receive often. The draw is only released a few days before the tournament, and the order of play is only published the evening before the match. So, if there’s a specific player you’d like to see, we can usually predict which tickets you’ll need to see him or her. However, we can't know the exact time and court until the day before the match.
What can I bring into the tournament?
You can bring layers of clothes, personal cameras, and your phone.
When can I enter the tournament?
It is advised to arrive an hour before the tournament.
What time do matches start?
The matches are day and evening sessions. Most evenings are around 6pm and day sessions tend to start around 10am.
Is re-entry allowed?
Once the ticket holder has left the venue, he/she will not be allowed to re-enter.
Can I bring food to the tournament?
No, food and drink may not be brought in. There are food and beverage areas inside the venue.
Where is the stadium and how do I get there?
It is played on clay courts at the Caja Mágica in Manzanares Park, San Fermín. The best way to get from Madrid to Madrid Open (tennis) without a car is by bus which takes 13 min and costs €1 - €5.
Is travel insurance available?
Travel insurance is an option and our invoices are recognized by providers. However, we recommend being very thorough in your understanding of what they will and will not cover. Additionally, GSTT Trip Protection is available, which gives you the flexibility to cancel your trip for any reason up to two weeks before the event's start date. Check out the full details of our Trip Protection in our Booking Policy.
Is there hospitality access at the Madrid Open?
No, hospitality for this event is not available.
