Charleston Open FAQ
Have questions about the Charleston Open? 30 years of tennis travel experience means we probably know the answer. If your question isn't answered below, contact our tennis travel experts.
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Ticket FAQ's
Where will my seats be located?
What does my ticket include?
Does my child need a ticket?
If I purchase a ticket to the main court, do I have access to the other courts?
When will I receive my tickets?
Tournament FAQ's
How do we get from the hotel to the tournament grounds?
Is airfare included?
How flexible are tour dates?
What is the weather like in Charleston?
What if it rains?
What can I bring into the tournament?
When can I enter the tournament?
What time do matches start?
What is the clear bag policy?
Is there hospitality at the Charleston Open?
What restaurants do we recommend?
Where will my seats be located?
Packages include excellent 100-level seats in the baseline's first ten rows. Matches are also played on several other courts, where seating is available on a first-come, first-serve basis.
Tickets in Credit One Stadium include access to the session you are attending, all outside match courts, and select practice courts.
Children 2 years and younger are permitted on-site without a ticket. The child must be able to sit on the parent's lap the entire time. Juniors (16 and under) can receive free general admission tickets with an accompanying adult all week.
If I purchase a ticket to the main court, do I have access to the other courts?
Yes, you can access all outside match courts and select practice courts.
When will I receive my tickets?
You will receive a mobile ticket a week before the event.
How do we get from the hotel to the tournament grounds?
While it's easy to drive to the venue or call an Uber or Lyft, there is also a roundtrip service by ferry from the Charleston Place Hotel. The trip is 30 minutes and includes an onboard bar! Need help? Ask us!
Airfare is not included in the package pricing. We wrote a blog post on booking your flights since it’s the easiest and cheapest way to get your airfare if you want us to help you with your flights.
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What is the weather like in Charleston?
April in South Carolina is the sweet spot of weather. With lows of 60 degrees and highs of 77 degrees, tennis weather is perfect. Pack a light jacket and some sunscreen, just in case. Rain showers can also pop up, so bring an umbrella or a poncho.
Unfortunately, the court is exposed to the elements, and play may be delayed due to rain. If matches are canceled due to weather or other reasons, seat privileges are lost for that day. No rain checks will be issued.
What can I bring into the tournament?
Each fan may carry one clear plastic, vinyl, or EVA bag no larger than 12” x 6” x 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
When can I enter the tournament?
Day sessions open at 10:00 AM, and evening sessions at 5:00 PM.
Day sessions start at 11:00 AM, and evening sessions at 6:00 PM
Bags that are clear plastic, vinyl, or PVC and do not exceed 12” x 6” x 12” One-gallon plastic freezer bag (Ziploc bag or similar).
Is there hospitality at the Charleston Open?
For an additional purchase, you can access The Club, a VIP hospitality space on the grounds, including food and drink.
What restaurants do we recommend?
Here are a few restaurants that we recommend. First Serve Plaza, COCO Row, BHC Bistro, Möet Coastline Lounge, Food Truck Village, and Club Court Café.
